AI-powered chatbots trained on your business to answer enquiries and capture leads for Singapore SMEs.
For small and medium businesses in Singapore
AI Chatbots for Small & Medium Businesses in Singapore
We build and train AI-powered chatbots for Singapore SMEs using your real services, FAQs, and documents.
Your AI assistant answers questions, qualifies enquiries, and hands off hot leads to your team on
website and WhatsApp Business.
- Trained on your business (not a template chatbot)
- Lead capture & qualification to reduce low-quality enquiries
- Website + WhatsApp deployment so customers can reach you instantly
- Ongoing tuning based on real conversations
Why Singapore SMEs Are Buying AI Chatbots Now
In Singapore, response speed is a competitive advantage. Customers expect immediate replies, especially on
WhatsApp. If a business takes too long to answer, people often move on to the next option.
The common SME problems
- Enquiries after office hours that go cold overnight
- WhatsApp messages piling up during peak times
- Staff repeating the same answers (pricing, availability, services)
- Website visitors leaving without submitting a form
- Hiring and manpower costs rising
What the chatbot changes
- Instant replies on your website and WhatsApp Business
- More captured leads from the same traffic
- Basic qualification before your team gets involved
- Less admin workload and fewer missed messages
- A more professional brand experience
What Makes Our AI Chatbots Different
Many chatbot tools are “plug-and-play”. They look fine, but the answers are generic, and they don’t match how
your business sells. For Singapore SMEs, that usually means poor leads and wasted time.
1) We train the AI on your company offering
Your chatbot is trained using your approved content: website pages, service information, pricing structure,
FAQs, policies, and any documents you want it to learn. This creates a chatbot that can actually explain your
offering properly, in the way you want customers to hear it.
2) Built for sales outcomes, not small talk
The objective is to convert visitors into qualified enquiries. That means the chatbot should handle pricing
questions, scope questions, objections, and follow-up prompts that move the conversation towards a booking,
consultation, or purchase.
3) Website + WhatsApp deployment
Most SMEs in Singapore win business on WhatsApp. We can deploy the chatbot on your website and connect it to
WhatsApp Business so the same “trained assistant” can support both channels.
4) Monthly tuning based on real conversations
Your business changes: promotions, services, pricing, seasonal demand. The chatbot should evolve too.
We provide ongoing improvements so responses get sharper over time.
How Our AI Chatbot Setup Works
Step 1: Understand your business
We review your site, your services, and the type of enquiries you want more of. If you already have
WhatsApp chat logs or FAQ lists, even better — those are gold for training.
Step 2: Train and structure the AI assistant
We train the chatbot on your approved content, set lead capture rules, and define what should be escalated
to your staff (for example: high-intent leads, unusual requests, or sensitive topics).
Step 3: Deploy on website and WhatsApp
We install the web widget, connect your channels (if included), and test the main question paths:
services, pricing, booking, and enquiry qualification.
Step 4: Improve monthly
We refine responses using real conversations: what customers ask, where they hesitate, what questions
repeat, and where the AI should ask better follow-ups.
AI Chatbot Pricing for Singapore SMEs
We offer simple monthly plans that include training, deployment, and ongoing improvements. The best plan
depends on your enquiry volume and whether WhatsApp Business is included.
Starter
AI Enquiry Assistant
SGD 299/month
Best for smaller teams that want faster website responses and basic lead capture.
- Website chatbot widget
- Training on up to 10 pages/docs
- FAQs + service Q&A
- Lead capture form
- Monthly updates
Most Popular
AI Sales Assistant
SGD 599/month
For SMEs that want website + WhatsApp, better lead qualification, and stronger conversion.
- Website + WhatsApp deployment
- Training on full website + approved docs
- Lead qualification logic
- Email/CRM lead handover
- Priority support + monthly tuning
Pro
AI Frontline Staff
SGD 999/month
For enquiry-heavy businesses that need multi-channel support and deeper optimisation.
- Website + WhatsApp + Messenger (optional)
- Advanced training + custom sales scripts
- Escalation rules to staff
- Optional multi-language support
- Analytics + quarterly optimisation review
Note: Setup fees, integrations, and multi-language requirements can affect final pricing. We confirm scope after a short demo call.
Popular Use Cases in Singapore
For service businesses
- Explain services and packages clearly
- Handle pricing questions and scope checks
- Book consultations or site visits
- Qualify leads (budget, timeline, location)
For customer support
- Answer FAQs and policy questions
- Reduce repetitive staff responses
- Support after-hours enquiries
- Escalate complex cases to humans
FAQ: AI Chatbots in Singapore
What does “training the chatbot on my business” mean?
We train your AI assistant using your website pages, service descriptions, FAQs, policies, and approved documents so it can answer accurately in your tone of voice. It is not a generic script.
Can the chatbot work on WhatsApp Business in Singapore?
Yes. We can deploy the AI assistant on your website and connect it to WhatsApp Business so it can handle enquiries, capture leads, and escalate to staff when needed.
Is this suitable for SMEs and not only large companies?
Yes. The service is packaged for Singapore SMEs that want faster response times, more leads, and less admin workload without adding headcount.
Will it replace my staff?
It handles repetitive questions, basic qualification, and after-hours enquiries. For high-intent or complex cases, it escalates to your staff so humans focus on the conversations that close business.
Do you support industries like clinics, education, and home services?
Yes. These industries usually see quick impact because they receive frequent, similar enquiries (pricing, availability, booking, location, service scope).
Book a Free Demo (Singapore)
Want to see how an AI chatbot would work for your business in Singapore? We’ll show a live example, map your
use cases, and explain the best plan for your enquiry volume.
What to send us (optional but helpful)
- Your website URL
- Top 10 questions customers ask (or WhatsApp chat examples)
- Your services and pricing notes (even rough is fine)
Prefer WhatsApp? Add your WhatsApp booking link here once available.